Customer Service Executive Support – 3 Month Contract
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Job Description
The Position:
- The E-Commerce Customer Service Support - 3 month contract - START WORK IMMEDIATELY! The E-Commerce Customer Service Support will be required to manage Return Refund Process( Dispute) from customers in relation to ON-LINE shopping of products and services.
- The position will require you to support the contact centre in spoken and written English and Bahasa Malaysia; ability to read, write and speak Mandarin is an advantage.
Skill Requirements:
- SPM/STPM/Diploma/Degree or an equivalent professional qualification.
- A good command of written and spoken English and Bahasa Malaysia.
- Possess initiative with the ability to work independently and as a team.
- Work Days and Hours: Able to work with minimum 2 shift.
- Dynamic, highly motivated and a result oriented player with good interpersonal skills.
- Contact Centre Operating days: 9:30am to 10pm
- Work Days : 5 day week : Off days are based on the roster.
- Work Hours : Rotational shifts, Only 2 shifts.
- Work from Office - Menara TA One, Jalan P.Ramlee (opposite KLCC)
The Package :
- Salary RM2300 during training.
- Salary RM2500 Go-Live.
- Bonus RM750 upon completing the 3 months contract.
- EPF/Socso/EIS.
- Medical Leave 14 days.
Experience Required :
- Entry Level
Location :
- Kuala Lumpur, WP, Malaysia.
Employment Type :
- Part Time.