Executive – Customer Service (Japanese and English Language Support)

Job Description

The Position:

• The Executive –Customer Service will be required to manage incoming calls and emails from customers pertaining to online games and related products and services.
• The position will require you to support the contact center in spoken and written.
• Japanese and English Language Support.

Skill Requirements:

• Degree in any discipline.
• Excellent command of spoken and written Japanese and English.
• Possess initiative, able to work independently and as a team.
• Dynamic, highly motivated, and result-oriented team player with good interpersonal skills.
• This position is open to All nationalities who are fluent in spoken and written English and Japanese.

The Package :

• Attractive Salary RM 8000
• Performance Related Bonus on a quarterly basis for confirmed staff.
• Contact Centre Operating Hours: 24/7
• Workdays/Hours: 5 day week, shift-based; off days based on roster.
• 15 days Annual Leave.
• 14 days of Medical Leave.
• Medical and hospitalization insurance coverage.

Experience Required :

• Entry-level

Location :

• Kuala Lumpur, WP, Malaysia.

Employment Type :

• Full Time.