Technical Support - Computer Hardware (All language support)

Job Description

The Position:

• The Executive –Technical Support will be required to manage incoming calls and emails pertaining to PCs, Laptops and related products and services.
• The position will require you to support the contact centre in spoken and written English & language of support (see below)
• Operational hours currently 9am to 6pm Mondays to Fridays(country specific) however, working towards 24/7 in future.

Skill Requirements:

• Degree in IT related disciplines.
• 23 years old and above.
• Excellent command of spoken and written language of support:
• *English only
• *English & Bahasa Malaysia
• *English & Cantonese/Mandarin
• *English & Thai
• *English & Vietnamese
• *English & Tagalog
• *English & Bahasa Indonesia
• *English & Japanese
• Possess initiative, able to work independently and as a team.
• Dynamic, highly motivated and a result-oriented team player with good interpersonal skills.
• Well versed in PC hardware and software.

The Package :

• Attractive Salary
• Performance related allowance on a quarterly basis for confirmed staff.
• Work permit organised and paid for by Company (where applicable)
• Housing allowance provided (where applicable)
• 15 days Annual Leave.
• 14 days Medical Leave.
• Medical and hospitalization insurance coverage.

Experience Required :

• Entry Level

Location :

• Kuala Lumpur, WP, Malaysia.

Employment Type :

• Full Time.