• Technical Support Executive – ANZ


    Job Description
    The Position:
    • The Executive – Technical Support will be required to manage incoming calls, emails, and chat from customers pertaining to PCs, Laptops, Smartphones, and Electronic products and services.
    • The position will require you to support the contact centre in spoken and written English.

    Skill Requirements:
    • Diploma /Degree in IT-related disciplines.
    • Good command of spoken and written English.
    • Prior experience in a similar role is an advantage.
    • Well-versed in Windows Operating Systems and Windows Office.
    • Well-versed in Android software and hardware.
    • Possess initiative, able to work independently and as a team
    • Dynamic, highly motivated, and result-oriented team player with good interpersonal skills.
    • Operating Days: Monday-Friday.
    • Operating hours: 5 am-6 pm ( following the ANZ hours).
    • Rotational shifts.
    • Each shift is 9 hours including 1.5 hrs for breaks.
    • Foreign nationals are welcome to apply.

    The Package :
    • Attractive Salary - RM3500 - RM6000.
    • Performance-related bonus on a quarterly basis for confirmed staff.
    • 15 days Annual Leave.
    • 14 days Medical Leave.
    • Medical and hospitalization coverage.

    Experience Required :
    • Entry Level

    Location :
    • Kuala Lumpur, WP, Malaysia.

    Employment Type :
    • Full Time.