(Insurance) Executive - Customer Service (B.Malaysia, English and Mandarin Language Support)

Job Description

The Position:

• The Executive - Customer Service will be required to provide inbound and outbound service to customers pertaining to insurance products and services.
• The position will require you to support the contact centre in spoken and written English, Bahasa Malaysia and Mandarin.
• Based: Great Eastern Mall, Jalan Ampang

Skill Requirements:

• SPM/STPM/Diploma/Degree holder in any discipline.
• Excellent command of spoken and written English, Bahasa Malaysia and Mandarin.
• Possess initiative, able to work independently and as a team.
• Dynamic, highly motivated and a result-oriented team player with good interpersonal skills.
• Contact Centre Operating Days/ Operating Hours.
  
  • Monday-Friday: 8am -12midnight
  • Saturday, Sunday and Public Holidays: 9am-6pm
• 5 day week; off days based on roster.

The Package :

• Attractive Salary (RM3000).
• Performance Related Allowance on a quarterly basis.
• 15 days Annual Leave.
• 14 days Medical Leave.
• Medical and hospitalization insurance coverage.

Experience Required :

• Associate.

Location :

• Great Eastern Mall, Jalan Ampang

Employment Type :

• Full Time.