ESL India - Home Country Consultant
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Job Description
The Responsibilities of the Role:
- Troubleshoot monetary issues raised by the gamers/players by verifying the players/gamers account.
- Escalate unresolved issues to the AMO to check merchant’s website for payment related issues.
- Troubleshoot and resolve gamming issues raised by gamers/players i.e. levelling and related services.
- Assisting customer with enquires.
Skill Requirements:
- Must be fluent in written and spoken in Hindi, English and Telugu.
- Good multitasking ability.
- Good eyesight.
- Basic computer knowledge: MS Office, MS Outlook and Internet Explorer.
- Fast typing skills (at least 60 words per minute in native foreign language).
- Good problem solving skills.
- Requires own laptop and stable internet connection.
The Package :
- Attractive Fee 25,000 Indian Rupees (MYR 1,500).
- RM300 attendance allowance and RM200 performance allowance
- Work comfortably from India, from your own space.
- Flexible working hours, shift based.
Experience Required :
- Associate
Location :
- India.
Employment Type :
- Full Time.