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Customer Service Executive Support – 3 Month Contract
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Job Description
The Position:
- The E-Commerce Customer Service Support - 3 month contract - START WORK IMMEDIATELY! The E-Commerce Customer Service Support will be required to manage Return Refund Process( Dispute) from customers in relation to ON-LINE shopping of products and services.
- The position will require you to support the contact centre in spoken and written English and Bahasa Malaysia; ability to read, write and speak Mandarin is an advantage.
Skill Requirements:
- SPM/STPM/Diploma/Degree or an equivalent professional qualification.
- A good command of written and spoken English and Bahasa Malaysia.
- Possess initiative with the ability to work independently and as a team.
- Work Days and Hours: Able to work with minimum 2 shift.
- Dynamic, highly motivated and a result oriented player with good interpersonal skills.
- Contact Centre Operating days: 9:30am to 10pm
- Work Days : 5 day week : Off days are based on the roster.
- Work Hours : Rotational shifts, Only 2 shifts.
- Work from Office - Menara TA One, Jalan P.Ramlee (opposite KLCC)
The Package :
- Salary RM2500 per month.
- Bonus RM1200 upon completing the 3 months contract.
- The contract period is 3 months.
- EPF/Socso
Experience Required :
- Entry Level
Location :
- Kuala Lumpur, WP, Malaysia.
Employment Type :
- Part Time.
Executive – Customer Service - Airlines
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Job Description
The Position:
- The Executive –Customer Service will be required to manage all enquiries pertaining to travel arrangements and related products and services.
- The position will require you to support the contact centre via telephone calls and emails in spoken and written English and Bahasa Malaysia.
The Responsibilities of the Role:
- Assist with all incoming enquiries pertaining to travel reservations, products, and services.
- Assist with all promotion and marketing campaign enquiries.
- Resolve customer complaints and enquiries in relation to changes in travel dates and related services.
Skill Requirements:
- SPM/STPM/Diploma/Degree or equivalent professional qualification.
- Excellent command of spoken and written English and Bahasa Malaysia.
- The ability to read, write and speak Mandarin is an advantage.
- Possess initiative, able to work independently and as a team.
- Dynamic, highly motivated, and result-oriented team player with good interpersonal skills.
- Ability to work in a challenging environment.
- Contact Centre Operating Days: Rotational Shifts 24/7
The Package :
- Basic salary: RM 2500 during probation; RM 2800 upon confirmation.
- Mandarin Language allowance RM 700 (read, write and speak Mandarin).
- Performance Related bonus on a quarterly basis for confirmed staff.
- Annual Leave 15 days.
- Medical Leave 14 days.
- Medical and hospitalization coverage.
Experience Required :
- Entry Level
Location :
- Kuala Lumpur, WP, Malaysia.
Employment Type :
- Full Time.
Pegawai Perkhidmatan Pelanggan Telekomunikasi
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Deskripsi Kerja
Deskripsi:
- Membantu dengan semua pertanyaan masuk melalui telefon, e-mel dan chat daripada pelanggan berhubung dengan produk dan perkhidmatan telekomunikasi.
- Memberi penerangan berkaitan produk dan perkhidmatan.
- Kemas kini pangkalan data pelanggan dan perkhidmatan.
- Sebarang tugas lain yang diarahkan oleh pihak pengurusan.
Syarat Lantikan:
- Memiliki kelulusan SPM atau kelayakan yang diiktiraf setaraf dengannya oleh Kerajaan.
- Berkebolehan bertutur Bahasa Melayu.
- Berkebolehan untuk bekerja secara berdikari dan sebagai satu pasukan.
- Berkebolehan untuk bekerja dalam persekitaran yang mencabar dan mengikut masa bekerja anjakan berdasarkan jadual (Shift based).
- Seorang yang dinamik, bermotivasi tinggi dan berorientasikan hasil dengan kemahiran interpersonal yang baik.
- Waktu Operasi Pusat Perhubungan Pelanggan : 24/7.
- 5 hari seminggu; hari cuti berdasarkan jadual.
Pakej/Tawaran yang diberikan:
- Gaji bermula dari RM 2,050 dan RM 2,300 setelah tamat latihan
- Tempoh percubaan 3 bulan (penukaran kepada sepenuh masa bagi yang layak)
- Cuti Tahunan
- Cuti Sakit
- Perlindungan perubatan dan hospital
Experience Required :
- Entry-Level
Location :
- Kuala Lumpur, WP, Malaysia.
Employment Type :
- Full Time.
Customer Service Executive (E-Commerce)
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Job Description
Job Brief:
- The E-Commerce Customer Service Support will be required to manage incoming calls and emails from customers in relation to ON-LINE shopping of products and services.
- The position will require you to support the contact centre in spoken and written English and Bahasa Malaysia; ability to read, write and speak Mandarin is an advantage.
Skill Requirements:
- SPM/STPM/Diploma/Degree or an equivalent professional qualification.
- A good command of written and spoken English and Bahasa Malaysia.
- Additional Language Allowance of up to RM500 for those who can read, write and speak Mandarin.
- Possess initiative with the ability to work independently and as a team.
- Work Days and Hours: Able to work rotational 24/7 shift with minimum of 4 hours per shift.
- Dynamic, highly motivated and a result oriented player with good interpersonal skills.
- Contact Centre Operating days: 24/7
- Work Days: 5 day week : Off days are based on the roster.
- Work Hours: Rotational shifts
The Package :
- Attractive Salary.
- Additional Language Allowance of RM500 for those who can read, write and speak Mandarin.
- The probation period is 3 months.
- Once confirmed, there will a performance related bonus per quarter for confirmed staff.
- 15 days Annual Leave.
- 14 days Medical Leave.
- Medical and hospitalization insurance coverage.
Experience Required :
- Entry-Level
Location :
- Kuala Lumpur, WP, Malaysia.
Employment Type :
- Full-Time.
Executive - Network Operation Centre (English and Bahasa Malaysia Language Support)
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Job Description
The Position:
- The Executive-Network Operation Centre will be responsible for monitoring and troubleshooting IT infrastructure including hardware and software support which includes all network, security,voice and system applications.
The Responsibilities of the Role:
- Performing installation,repair and preventive maintenance of IT infrastructure.
- Supporting day to day operations IT related issues and new technology implementation.
- Document IT problems and resolutions for future reference.
- Monitor and perform hardware daily health checklist for the related technologies.
- Communication with Vendor /ISP on the incident escalations.
- Responsible for installation, maintenance and support.
- Coordinate with project service platform team to perform basic and advance troubleshooting on all applications used on the project.
- Any other tasks as assigned by management.
Skill Requirements:
- Degree in Computer Science, Information Technology or related professional certifications.
- Good command of spoken and written English and Bahasa Malaysia.
- Knowledge of Firewalls ,VPN, Proxies.
- Familiarity with CISCO routers, Fiber Optic and Gigabyte LANS is an added advantage.
- Working knowledge of switches /Hubs network design.
- Dynamic, highly motivated and a result -oriented team player with good interpersonal skills.
- Ability to work independently and as a team.
- Ability to work on shifts.
The Package :
- Attractive Salary (RM 2900).
- Performance related bonus on a half yearly basis.
- Annual Leave 15 days.
- Medical Leave 14 days.
- Medical and hospitalization coverage.
Experience Required :
- Associate
Location :
- Kuala Lumpur, WP, Malaysia.
Employment Type :
- Full Time.
Technical Support Executive – ANZ
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Job Description
The Position:
- The Executive – Technical Support will be required to manage incoming calls, emails and chat from customers pertaining to PCs, Laptops, Smartphones and Electronic products and services.
- The position will require you to support the contact centre in spoken and written English.
Skill Requirements:
- Diploma /Degree in IT related disciplines
- Good command of spoken and written English.
- Prior experience in a similar role is an advantage.
- Well versed in Windows Operating Systems and Windows Office.
- Well versed in Android software and hardware.
- Possess initiative, able to work independently and as a team
- Dynamic, highly motivated and a result-oriented team player with good interpersonal skills
- Operating Days : Monday-Friday
- Operating hours : 5am-6pm( following the ANZ hours).
- Rotational shifts
- Each shift is 9 hours including 1.5 hrs for breaks
- Foreign nationals are welcome to apply.
The Package :
- Attractive Salary - RM3500 - RM6000
- Performance related bonus on a quarterly basis for confirmed staff.
- 15 days Annual Leave.
- 14 days Medical Leave.
- Medical and hospitalization coverage.
Experience Required :
- Entry-Level
Location :
- Kuala Lumpur, WP, Malaysia.
Employment Type :
- Full Time.
Solution Architect – ICT Networks & Communications (English Language Support)
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Job Description
The Responsibilities of the Role:
- Managing, designing, implementing, and troubleshooting of complex enterprise networking and communication architecture.
- Managing new projects through complete network design and setup which involves IP addresses planning all the way to proposing and setting up the most appropriate technologies including MPLS, DIA to establish connectivity to branch offices.
- Document the network topology to quickly access information needed to identify the problem cause, rectification and diagnose problems.
- Measure and evaluate network performance and eliminating threats and performance lags using tools such as Cisco Network Admission Control, Solarwinds, PacketShaper and Optimization.
- Undertaking data network fault investigations & troubleshooting in local and wide area environments, using information from multiple sources and reporting network operational status by gathering and prioritizing information and managing projects.
- Provide technical guidance and support to local business units to ensure smooth functioning of IT operations at the local and international branch. Work with various stakeholders in the region and HO and set priorities to the implementation and roll out of IT Services in the region.
- Maintaining network inter-devices security by utilizing technologies such as VLANs, Access Control Lists, port security and policy-based routing on layer 3 network switches.
- ISO & ISMS Documentation, ISMS technology recommendation implementation, ISMS recommendation continuity, SOP adherence.
Skill Requirements:
- A degree in computer science / equivalent from a recognized university.
- Cisco Certifications CCNP/CCNA/CCDA.
- At least five years’ industry experience in configuring, managing and troubleshooting enterprise class networks.
- In-depth knowledge of network topology, protocols, configurations hands-on especially those used by the company.
- Interpersonal skills and experience in presenting.
- Problem solving and project management experience.
- Teamwork skills.
The Package :
- Attractive Salary.
- Performance related allowance on a quarterly basis for confirmed staff.
- 15 days Annual Leave.
- 14 days Medical Leave.
- Medical and hospitalization insurance coverage.
Experience Required :
- Mid-Senior Level
Location :
- Kuala Lumpur, WP, Malaysia.
Employment Type :
- Full Time.
Executive - Customer Service (Telco)
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Job Description
The Responsibilities of the Role:
- Assist with all incoming enquiries via phone, emails and chat support from customers in relation to telecommunication products and services.
- Assist with dealer enquiries pertaining to the products and services.
- Update the customer and dealer database.
- Any other tasks as assigned by management.
Skill Requirements:
- Candidate must possess at least an SPM certificate.
- Good command of spoken and written English and Bahasa Malaysia. Ability to converse in Mandarin is an advantage.
- Ability to work independently and as a team.
- Ability to work in a challenging environment and on rotational shifts.
- Dynamic, highly motivated and a result-oriented team player with good interpersonal skills.
- Contact Centre Operating Hours : 24/7
- Shift based on roster.
- 5 day week; off days based on roster.
The Package :
- Attractive salary (RM2300)
- Probation period 3 months.
- Performance related bonus on a quarterly basis for confirmed staff.
- Annual Leave 15 days.
- Medical Leave14 days.
- Medical and hospitalization coverage.
Experience Required :
- Entry Level
Location :
- Kuala Lumpur, WP, Malaysia.
Employment Type :
- Full Time.
Korean Territory Executive(Native Korean and English Language Support)
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Job Description
The Responsibilities of the Role:
- Overall ownership of brand execution for Korean marketplace.
- Oversee execution of marketing Strategy as advised by Head of Brand/Brand management.
- Coordinate with CRM, Customer Service, Product teams and Marketing teams for brand offers.
- Proactively monitor and manage different player segments across player life cycle stages.
- Proactively create ad hoc ROI driving market specific initiatives.
- Develop low-cost strategies to help business acquire and retain players.
- Monitor social applications and oversee execution for other communication channels.
- Respond to players’ questions related to promotions, deposit/ withdrawal issues.
- Coordinate with relevant teams such as Customer Services about concerns from players.
- Align with Product Teams and Marketing Teams on player communications (i.e. weekly newsletters, ad hoc newsletters, SMS announcements)
- Analyze the impact of marketing campaigns on the Korean market (both market specific and brand wide promotions) and proactive suggestions to decision makers aimed at improving ROI.
- Be first line of contact with affiliates, coordinating payments, resolving issues, onboarding new deals, and coordinating between the affiliates and the internal Affiliates management team
- Be the market expert within the Brand team.
- Any other task(s) as assigned by management.
Skill Requirements:
- Degree in any discipline.
- 23 years old and above.
- Excellent command of spoken and written Korean and English.
- Experience in either gaming or country manager experience in a non-gaming but fast paced and online industry (crypto business) or online marketing business; basically, a commercially focused online company
- Possess initiative, able to work independently and as a team.
- Dynamic, highly motivated and a result-oriented team player with good interpersonal skills.
- A good understanding of the Gaming Industry.
- Preferably have high interest in Sports and/or Casino.
- Previous affiliate experience and contacts highly desirable.
- Strong understanding of the Korean marketplace.
The Package :
- Attractive Salary
- Housing allowance RM 500
- Work permit organized and paid by the company.
- Flight ticket (where applicable).
- Performance Related Bonus for confirmed staff.
- Work days/Hours: Monday-Friday/9am -5pm
- 15 days Annual Leave.
- 14 days Medical Leave.
- Medical and hospitalization insurance coverage.
Experience Required :
- Mid-Senior Level
Location :
- Malaysia.
Employment Type :
- Full Time.
Executive – Customer Service - (Chat/Social Media/Email)
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Job Description
The Responsibilities of the Role:
- Assists customers with product selection, answers basic questions and suggests various product options that are available.
- Managing customer complaints and escalations.
- Managing of refunds requests.
- Input customer interaction, problems into the Customer Relationship Manager (CRM).
- Participate fully in the team, taking part in regular team meetings and giving feedback and ideas to colleagues and management.
- Manage and attempt to resolve any complaints directed to the contact center.
- Escalate any queries or unresolved issues which cannot be completed within the agreed procedures.
- Work on agreed productivity and quality standards and any KPIs as provided by Management.
- Ensure a comprehensive understanding of all standards of performance including business protocol and comply with policies and procedures.
Skill Requirements:
- Diploma/Degree in any discipline.
- Good command of spoken and written English and Bahasa Malaysia.
- Minimum 12 months experience in contact center/ customer service environment with sales/upsell experience.
- E-Commerce experience/online marketplace knowledge is an advantage.
- Basic computer knowledge: MS Office, MS Outlook and Internet Explorer.
- Typing speed of over 50 WPM
- Dynamic, highly motivated and a result-oriented team player with good interpersonal skills.
- Able to work rotational shifts : Monday-Sunday/8am -12midnite.
- 5 day week; off days based on roster.
The Package :
- Attractive Salary.
- Performance related allowance on a quarterly basis for confirmed staff.
- 15 days Annual Leave
- 14 days Medical Leave
- Medical and hospitalization insurance coverage.
Experience Required :
- Entry-Level
Location :
- Kuala Lumpur, WP, Malaysia.
Employment Type :
- Full Time.
Technical Support - Computer Hardware (All language support)
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Job Description
The Position:
- The Executive –Technical Support will be required to manage incoming calls and emails pertaining to PCs, Laptops and related products and services.
- The position will require you to support the contact centre in spoken and written English & language of support (see below)
- Operational hours currently 9am to 6pm Mondays to Fridays(country specific) however, working towards 24/7 in future.
Skill Requirements:
- Degree in IT related disciplines.
- 23 years old and above.
- Excellent command of spoken and written language of support:
- *English only
- *English & Bahasa Malaysia
- *English & Cantonese/Mandarin
- *English & Thai
- *English & Vietnamese
- *English & Tagalog
- *English & Bahasa Indonesia
- *English & Japanese
- Possess initiative, able to work independently and as a team.
- Dynamic, highly motivated and a result-oriented team player with good interpersonal skills.
- Well versed in PC hardware and software.
The Package :
- Attractive Salary
- Performance related allowance on a quarterly basis for confirmed staff.
- Work permit organised and paid for by Company (where applicable)
- Housing allowance provided (where applicable)
- 15 days Annual Leave.
- 14 days Medical Leave.
- Medical and hospitalization insurance coverage.
Experience Required :
- Entry-Level
Location :
- Kuala Lumpur, WP, Malaysia.
Employment Type :
- Full Time.
Executive – Customer Service (Korean and English Language Support)
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Job Description
The Position:
- The Executive –Customer Service will be required to manage incoming calls and emails from customers pertaining to online games and related products and services.
- The position will require you to support the contact centre in spoken and written.
- Korean and English Language Support.
Skill Requirements:
- Degree in any discipline.
- 23 years old and above.(Korean nationals)
- Excellent command of spoken and written Korean and English.
- Possess initiative, able to work independently and as a team.
- Dynamic, highly motivated and a result-oriented team player with good interpersonal skills.
- This position is open to All nationalities who are fluent in spoken and written English and Korean.
The Package :
- Attractive Salary RM 6500
- Housing allowance RM 500 (where applicable).
- Work permit organized and paid by the company (where applicable).
- Flight ticket (where applicable).
- Performance Related Bonus on a quarterly basis for confirmed staff.
- Contact Centre Operating Hours : 24/7
- Work days/Hours : 5 day week, shift based; off days based on roster.
- 15 days Annual Leave.
- 14 days Medical Leave.
- Medical and hospitalization insurance coverage.
Experience Required :
- Entry level
Location :
- Kuala Lumpur, WP, Malaysia.
Employment Type :
- Full Time.
Executive – Customer Service (Japanese and English Language Support)
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Job Description
The Position:
- The Executive –Customer Service will be required to manage incoming calls and emails from customers pertaining to online games and related products and services.
- The position will require you to support the contact centre in spoken and written.
- Japanese and English Language Support.
Skill Requirements:
- Degree in any discipline.
- Excellent command of spoken and written Japanese and English.
- Possess initiative, able to work independently and as a team.
- Dynamic, highly motivated and a result-oriented team player with good interpersonal skills.
- This position is open to All nationalities who are fluent in spoken and written English and Japanese.
The Package :
- Attractive Salary RM 8000
- Performance Related Bonus on a quarterly basis for confirmed staff.
- Contact Centre Operating Hours : 24/7
- Work days/Hours : 5 day week, shift based; off days based on roster.
- 15 days Annual Leave.
- 14 days Medical Leave.
- Medical and hospitalization insurance coverage.
Experience Required :
- Entry level
Location :
- Kuala Lumpur, WP, Malaysia.
Employment Type :
- Full Time.
Cantonese/Mandarin Tech Support
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Job Description
The Position:
- The Executive –Technical Support will be required to manage incoming calls and emails pertaining to PCs, Laptops and related products and services.
- The position will require you to support the Hong Kng and Taiwan contact centre in spoken and written English, Mandarin, and Cantonese.
- Operational hours currently 9am to 6pm Mondays to Fridays however, working towards 24/7 in future.
Skill Requirements:
- Minimum SPM with good knowledge of Computer hardware, or experience in tech support.
- 23 years old and above
- Excellent command of spoken and written English, Cantonese and Mandarin
- Possess initiative, able to work independently and as a team
- Dynamic, highly motivated and a result-oriented team player with good interpersonal skills
- Well versed in PC hardware and software
The Package :
- Attractive Salary (RM4000-RM6000)
- Performance related allowance on a quarterly basis for confirmed staff
- 15 days Annual Leave
- 14 days Medical Leave
- Medical and hospitalization insurance coverage
Experience Required :
- Entry Level
Location :
- Kuala Lumpur, WP, Malaysia.
Employment Type :
- Full Time.
Specialist - Social Media
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Job Description
The Responsibilities of the Role:
- To represent the client and be professional in all communications with customers.
- To chat with customers within the given timelines and targets.
- To reply emails sent by customers within the targets set by the desk.
- To engage in Social Media messages /comments.
- Act as an ambassador for the company when communicating with its users.
- Ensure adherence to operational Processes & Procedures.
- Support the management team by providing necessary reports in an agreed timeline.
- Acts as a back-up and assists Assistant Managers –Social Media in the operational management of a team of up to nineteen (19) to ensure both operational targets and service levels are achieved.
- Any other task(s) as assigned by management.
Skill Requirements:
- Diploma holder or have an equivalent professional qualification in a relevant field of study.
- Good command of spoken and written English, Bahasa Malaysia and Mandarin.
- Strong skills in troubleshooting smartphones and demonstrate awareness in latest changes in the smartphone/tablet environment.
- Proficiency in a multi-system environment.
- Basic web –based application skills including internet navigation and search experience on a computer.
- Basic Personal Computer (“PC”) skills.
- Functional understanding in networking and mobile devices (for internet connectivity –home or corporate).
- Knowledge of speed test methods.
- Demonstrate an awareness of new software and technology in general
The Package :
- Attractive Salary : (RM3200-RM4000).
- Performance Related Allowance on a quarterly basis.
- 15 days Annual Leave.
- 14 days Medical Leave.
- Medical and hospitalization insurance coverage.
Experience Required :
- Associate
Location :
- Kuala Lumpur, WP, Malaysia.
Employment Type :
- Full Time.
Mandarin - Tech Support
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Job Description
The Position:
- The Executive – Technical Support will be required to manage incoming calls and emails from customers pertaining to Smartphones and Tablets, Routers and Modems.
- The position will require you to support the contact centre in spoken and written English, Bahasa Malaysia and Mandarin.
Skill Requirements:
- Diploma/ Degree in any discipline.
- Excellent command of spoken and written English, Bahasa Malaysia and Mandarin.
- Knowledge of mobile phone electronics, tablets,routers and modems.
- Well versed in Windows Operating Systems and Windows Office.
- Possess initiative, able to work independently and as a team.
- Dynamic, highly motivated and a result-oriented team player with good interpersonal skills.
The Package :
- Attractive Salary (RM 3200-RM3500).
- Performance Related Allowance.
- 15 days Annual Leave.
- 14 days Medical Leave.
- Medical and hospitalization insurance coverage.
Experience Required :
- Internship
Location :
- Kuala Lumpur, WP, Malaysia.
Employment Type :
- Full Time.
PHP Programmer
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Job Description
Job Brief:
- We are looking for a competent PHP Programmer/Developer who is capable of understanding and translating the business requirements (user stories) into system development requirements.
- During the delivery of a support/development project, you will be required to take ownership of the project from start to finish and complete it within the committed timeline. You will be involved in the entire development cycle but the primary focus will be on the back-end development, integration of server-side APIs, ensuring the high-performance of various web applications and ultimately ensuring a great user experience for all developed systems.
Responsibilities:
- Ability to understand business requirements (user stories) and translate them into development requirements.
- Design, Develop and Customize system/software as per business requirements.
- Develop REST API for external system integrations.
- Ability to build reusable code for future use.
- Maintain source code, analyze and fix bugs where necessary.
- Assure that system is developed to comply with coding standards and secure coding best practices.
- Optimize application(s) for maximum speed and scalability.
Skill Requirements:
- Bachelors Degree / Diploma / Professional Certificate in Information Technology, Computer Science, Software Engineering
- Minimum of 2 - 3 years related working experience
- Proficient with programming language such as HTML, CSS, JAVASCRIPT, PHP, BOOTSTRAP
- Experience in PHP web frameworks such as Yii2, Zend2, Symfony.
- Proficient understanding of code versioning tools, such as Bitbucket
- Experience in Magento, SuiteCRM, ProcessMaker and MERN mobile app development would be an added advantage.
- Detail oriented, innovative, self-motivated and well organized, also with the ability to meet the tight deadlines.
- Ability to work on multiple projects/efforts simultaneously.
- Ability to adapt, learn & implement new technologies.
Experience Required :
- Mid-Senior level
Location :
- Kuala Lumpur, WP, Malaysia.
Employment Type :
- Full Time.
Project Manager (Software Development)
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Job Description
Responsibilities:
- Define project scope, goals and deliverables that support business goals in collaboration with senior management, stakeholders, clients, third-party contractors/ consultants/ vendors and internal departments.
- Develop full-scale project plans and associated communications documents
- Effectively manage and communicate project expectations to team members, internal departments, third-party contractors/ consultants/ vendors and clients in a timely and clear fashion.
- Plan, schedule and track project timelines and milestones using appropriate tools.
- Develop and deliver progress reports, proposals, requirements documentation and presentations.
- Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
- Identify and manage project dependencies and critical path.
- Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
- Define project success criteria and disseminate them to involved parties throughout project life cycle.
- Perform the development and implementation processes that meet client/ departmental service level agreements. Implement and continuously improve the quality monitoring and measurement system.
- Develop the Quality Management System (QMS) in line with ISO, SCP and SQS Standards.
- Research and prepare powerpoint presentations for new project proposals.
- Work with development team on Proof of Concept system and applications.
Skill Requirements:
- Minimum 3 years of experience in Business Analysis / Project Management.
- Excellent powerpoint presentation skills is a must.
- Undergraduate degree in subjects such as computers, business management or any equivalent degree.
- Strong communication/interpersonal skills.
- Proven analytical background.
- Good research skills.
Experience Required :
- Associate.
Location :
- Kuala Lumpur, WP, Malaysia.
Employment Type :
- Full Time.
Technical Support Executive - THAI Language Support
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Job Description
The Position:
- The Executive –Technical Support will be required to manage incoming calls and emails pertaining to PCs, Laptops and related products and services. The position will require you to support the contact centre in spoken and written English and Thai
Skill Requirements:
- Degree in IT related disciplines
- 23 years old and above
- Excellent command of spoken and written English and Thai.
- Possess initiative, able to work independently and as a team
- Dynamic, highly motivated and a result-oriented team player with good interpersonal skills
- Well versed in PC hardware, software and Smartphones
The Package :
- Attractive Salary.(RM3000-4000)
- Housing allowance RM 500
- Work permit organized and paid by the company
- Flight ticket
- Performance related allowance on a quarterly basis for confirmed staff.
- 15 days Annual leave
- 14 days Medical leave
- Medical and hospitalization insurance coverage.
Experience Required :
- Associate.
Location :
- Kuala Lumpur, WP, Malaysia.
Employment Type :
- Full Time.
Technical Support Executive - Vietnamese Language Support
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Job Description
The Position:
- The Executive –Technical Support will be required to manage incoming calls and emails pertaining to PCs, Laptops and related products and services. The position will require you to support the contact centre in spoken and written English and Vietnamese
Skill Requirements:
- Degree in IT related disciplines
- 23 years old and above
- Excellent command of spoken and written English and Vietnamese.
- Possess initiative, able to work independently and as a team
- Dynamic, highly motivated and a result-oriented team player with good interpersonal skills
- Well versed in PC hardware, software and Smartphones
The Package :
- Attractive Salary.(RM4000 - RM7000)
- Housing allowance RM 500
- Work permit organized and paid by the company
- Flight ticket
- Performance related allowance on a quarterly basis for confirmed staff.
- 15 days Annual leave
- 14 days Medical leave
- Medical and hospitalization insurance coverage.
Experience Required :
- Internship.
Location :
- Kuala Lumpur, WP, Malaysia.
Employment Type :
- Full Time.