Executive - Reporting Data Analyst and Asset Management
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Job Description
The Responsibilities of the Role:
- Be the key expert in the Report template, working sheet and formulas built in Excel or any reporting tools.
- Compile the raw data for the development of the report.
- Liaise with raw data owner for data hygiene and clarification on data accuracy as well as data massaging into useable information.
- Create, update and modify the working sheet formulas to ensure data accuracy and any new request from client for new computation.
- Update the monthly SLA word report (graph, tables, numbers, content).
- Perform monthly report validation with client operation team.
- Liaise with PCCW internal operation to seek answers based on queries raised by client on data content in the worksheet and monthly SLA report.
- Produce data dashboard using tools for the raw data extracted.
- Improve on the worksheet, dashboard, reporting to simplify the report generation.
Skill Requirements:
- Diploma or Degree holder in Computer Engineering or Information Technology or related disciplines.
- 3-5 years of experience in Reporting, Dashboarding and Data mining, Asset Management.
- Experience in tools such as Helix BMC, Serena, Microsoft Office Excel on pivot, formulas, table, etc, Powerpoint, Word for reporting documentation, Report Dashboard such as Grafana, Tableau, BMC dashboard.
- Experience in System (Linux/Windows/Weblogic/Database/Storage/Network) will be an added advantage.
- Experience in data analytic, data analysis, data presentation will be added advantage.
- Good problem-solving skills, background analytics and focus on excellent customer service/support.
- Independent, driven and able to multi-task, strong time management skills and strong team player.
- Required Language(s): English, Cantonese (speaking is a must).
The Package :
- Attractive Salary (RM4,000 – RM4,500).
- Annual Leave 15 days.
- Medical Leave 14 days.
- Medical and hospitalization coverage.
Experience Required :
- Entry Level
Location :
- Bangsar South.
Employment Type :
- Full Time.