Executive - Middleware Engineer (Middleware)
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Job Description
The Responsibilities of the Role:
- Identifying, diagnosing, and resolving the escalated incident to Middleware Solutions (onsite and cloud).
- Escalate the case to L3 support/application team if needed.
- Collaborate with software developers, infrastructure teams and architects to design and deploy solutions.
- Perform the regular Middleware related operations such as configuration, setup and customization of tools and systems.
- Responsible for developing and implementing custom middleware components.
- Monitor and analyse middleware performance and capacity while proposing optimization and improvements.
- Handles middleware security according to market standards.
- Prepare and maintain technical documentations.
- Liaise with external vendors for Middleware operations and maintenance.
- Intermediate level of experience in using BMC Helix ITSM (ticketing tools) or equivalent ITSM tools (example: ServiceNow, Opentext, etc).
Skill Requirements:
- Strong hands-on experience with middleware technologies (e.g., WebLogic, JBoss, IBM WebSphere, Apache Kafka, etc.).
- Experience with cloud platforms (AWS, Azure, GCP).
- Proficient in containerization tools like Docker and Kubernetes.
- Strong programming skills in Java, Python, or other middleware-relevant languages.
- Familiarity with DevOps practices and tools (CI/CD, automation, monitoring).
- Proficient in ITSM tools: BMC Helix, ServiceNow, OpenText, etc.
- Excellent troubleshooting and performance tuning skills.
- Good understanding of middleware security standards and practices.
- Excellent command of spoken and written English, Mandarin and Cantonese.
- Good multitasking and time management skills.
- Strong documentation and communication abilities.
- ITIL Foundation v4 certification preferred.
- Relevant Middleware and Cloud certifications preferred.
- Willingness to work during normal hours and be on standby.
- 3-4 years of relevant working experience as Middleware Engineer with deep expertise in one or more middleware technology.
- Strong programming skills in Java, Python or other languages commonly used for middleware development.
- Experience with containerization technologies like Docker and Kubernetes.
- Experience with cloud computing platforms like AWS or Azure.
- Sizeable company and ITIL experience are preferable.
- Bachelor’s in Computer Science, Software Engineering or related discipline.
- Desired Certification: ITIL foundation v4, Any relevant Middleware certification, Any relevant Cloud certification.
- Experienced with DevOps practices, tools and culture
The Package :
- Attractive Salary (RM5,000 – RM7,000)
- Annual Leave 15 days.
- Medical Leave 14 days.
- Medical and hospitalization coverage.
Experience Required :
- Entry Level
Location :
- Bangsar South.
Employment Type :
- Full Time.