Specialist Instructional Design (Content Developer)

Job Description

The Responsibilities of the Role:

• Create immersive educational experiences based on request & requirements provided.
• Collaborate with subject experts, trainers and operational teams to understand their needs, customize course content & obtain content validation.
• Create interactive learning formats such as online activities, scenario-based learning exercises, and engaging e-learning.
• Formulates learning objectives; plans, designs, and develops methods for the assessment and evaluation of training effectiveness.
• Study market trends and suggest/create innovative learning modules to increase participation (interactive training, gamification, AI…).
• Incorporate and build ILT training along with instructor guides, activities & training aids as needed.
• Effectively maintain project and training module status, adhering to committed completion dates.
• Manage course documents in content repository.

Skill Requirements:

• Strong language competencies in English language.
• Degree from a reputed organization.
• Possess at least 3+ years’ experience in training, instructional design, content development, education or related field.
• Experience in course development software (Articulate, Storyline, Vyond, Captivate).
• Concrete verbal and written communication skills.
• Proficiency in Microsoft office especially Microsoft excel, PowerPoint and word.
• Quick learners, flexible with time and candidates who have creative thinking approach.
• Ability to interact with confidence when working with clients and trainers.
• Capability to work in unstructured environment.
• Knowledge of or experience within a BPO/Contact center is an added advantage.

The Package :

• Attractive Salary (RM4,000 – RM5,000).
• Performance related bonus for confirmed staff.
• Annual Leave 15 days.
• Medical Leave 14 days.
• Medical and hospitalization coverage.

Experience Required :

• Associate

Location :

• Kuala Lumpur, WP, Malaysia.

Employment Type :

• Full Time.