Cantonese/Mandarin Tech Support

Job Description

The Position:

• The Executive –Technical Support will be required to manage incoming calls and emails pertaining to PCs, Laptops, and related products and services.
• The position will require you to support the Hong Kong and Taiwan contact center in spoken and written English, Mandarin, and Cantonese.
• Operational hours are currently 9am to 6pm Mondays to Fridays however, working towards 24/7 in the future.

Skill Requirements:

• Minimum SPM with good knowledge of Computer hardware, or experience in tech support.
• 23 years old and above
• Excellent command of spoken and written English, Cantonese and Mandarin
• Possess initiative, able to work independently and as a team
• Dynamic, highly motivated, and a result-oriented team player with good interpersonal skills
• Well versed in PC hardware and software

The Package :

• Attractive Salary (RM4000-RM6000)
• Performance-related allowance on a quarterly basis for confirmed staff
• 15 days Annual Leave
• 14 days of Medical Leave
• Medical and hospitalization insurance coverage

Experience Required :

• Entry Level

Location :

• Kuala Lumpur, WP, Malaysia.

Employment Type :

• Full Time.