• Customer Service Executive (E-Commerce)

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    Job Description
    Job Brief:
    • The E-Commerce Customer Service Support will be required to manage incoming calls and emails from customers in relation to ON-LINE shopping of products and services.
    • The position will require you to support the contact centre in spoken and written English and Bahasa Malaysia; the ability to read, write and speak Mandarin is an advantage.


    Skill Requirements:
    • SPM/STPM/Diploma/Degree or an equivalent professional qualification.
    • Good command of written and spoken English and Bahasa Malaysia.
    • Additional Language Allowance of up to RM500 for those who can read, write and speak Mandarin.
    • Possess initiative with the ability to work independently and as a team.
    • Work Days and Hours: AbleAble to work rotational 24/7 shift with a minimum of 4 hours per shift.
    • Dynamic, highly motivated, and result-oriented player with good interpersonal skills.
    • Contact Centre Operating days: 24/7
    • Work Days: 5-day week: Off days are based on the roster.
    • Work Hours: Rotational shifts


    The Package :
    • Attractive Salary.
    • Additional Language Allowance of RM500 for those who can read, write and speak Mandarin.
    • The probation period is 3 months.
    • Once confirmed, there will be a performance-related bonus per quarter for confirmed staff.
    • 15 days Annual Leave.
    • 14 days of Medical Leave.
    • Medical and hospitalization insurance coverage.


    Experience Required :
    • Junior Executive.


    Location :
    • Kuala Lumpur, WP, Malaysia.


    Employment Type :
    • Full-Time.