• Customer Service Executive (E-Commerce)


    Job Description
    Job Brief:
    • The E-Commerce Customer Service Support will be required to manage incoming calls and emails from customers in relation to ON-LINE shopping of products and services.
    • The position will require you to support the contact centre in spoken and written English and Bahasa Malaysia; the ability to read, write and speak Mandarin is an advantage.

    Skill Requirements:
    • SPM/STPM/Diploma/Degree or an equivalent professional qualification.
    • Good command of written and spoken English and Bahasa Malaysia.
    • Additional Language Allowance of up to RM500 for those who can read, write and speak Mandarin.
    • Possess initiative with the ability to work independently and as a team.
    • Work Days and Hours: Able to work rotational 24/7 shift with a minimum of 4 hours per shift.
    • Dynamic, highly motivated, and result-oriented player with good interpersonal skills.
    • Contact Centre Operating days: 24/7
    • Work Days: 5-day week: Off days are based on the roster.
    • Work Hours: Rotational shifts

    The Package :
    • Attractive Salary.
    • Additional Language Allowance of RM500 for those who can read, write and speak Mandarin.
    • The probation period is 3 months.
    • Once confirmed, there will be a performance-related bonus per quarter for confirmed staff.
    • 15 days Annual Leave.
    • 14 days of Medical Leave.
    • Medical and hospitalization insurance coverage.

    Experience Required :
    • Entry Level

    Location :
    • Kuala Lumpur, WP, Malaysia.

    Employment Type :
    • Full-Time.