• Assistant Manager - Systems Administrator (Linux) - Lead

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    Job Description
    The Responsibilities of the Role:
    • Identifying, diagnosing, and resolving the escalated incident in Linux Server platforms (onsite and cloud).
    • Escalate the case to L3 Infrastructure/application team if needed.
    • Perform the regular server operations such as setup, upgrade, patches deployment, monitoring and health checks, backup and restore etc.
    • Responsible for system troubleshooting and performance turning.
    • Prepare and maintain technical documentations.
    • Providing support on issues related to servers, backup and storage.
    • Liaise with external vendors for IT Server operations and maintenance.
    • Intermediate level of experience in using BMC Helix ITSM (ticketing tools) or equivalent ITSM tools (example: ServiceNow, Opentext, etc).


    Skill Requirements:
    • Strong leadership and team management experience.
    • Advanced knowledge of Linux server platforms (Red Hat, CentOS, Ubuntu, etc.).
    • Experience with cloud platforms (AWS, Azure, or GCP).
    • Familiarity with virtualization, backup, and storage technologies.
    • Proficient in ITSM tools: BMC Helix, ServiceNow, OpenText, etc.
    • Strong troubleshooting and performance tuning skills.
    • Good understanding of AIX, HPUX, or Solaris is a plus.
    • Excellent command of spoken & written English; Mandarin and Cantonese are must.
    • Good multitasking and time management skills.
    • Excellent documentation and communication skills.
    • ITIL Foundation v4 certification preferred.
    • Relevant Linux and Cloud certifications preferred.
    • Willingness to work in shift rotations and be on standby.
    • 3-4 years of relevant working experience in Linux Servers, Cloud Computing, Virtualization, Backup and Storage.
    • Sizeable company and ITIL experience are preferable.
    • Knowledge in AIX/HPUX/Solaris is a plus.
    • Bachelor’s in computer science or related discipline.
    • Desired Certification: ITIL foundation v4, Any relevant Linux certification, Any relevant Cloud certification


    The Package :
    • Attractive Salary (RM5,000 – RM7,000)
    • Annual Leave 15 days.
    • Medical Leave 14 days.
    • Medical and hospitalization coverage.


    Experience Required :
    • Mid-Senior Level


    Location :
    • Bangsar South.


    Employment Type :
    • Full Time.