Customer Service Executive Support – 3 Month Contract

Job Description

The Position:

• The E-Commerce Customer Service Support - 3 month contract - START WORK IMMEDIATELY!
• The E-Commerce Customer Service Support will be required to manage Return Refund Process( Dispute) from customers in relation to ON-LINE shopping of products and services.
• The position will require you to support the contact centre in spoken and written English and Bahasa Malaysia; ability to read, write and speak Mandarin is an advantage.

Skill Requirements:

• SPM/STPM/Diploma/Degree or an equivalent professional qualification.
• A good command of written and spoken English and Bahasa Malaysia.
• Possess initiative with the ability to work independently and as a team.
• Work Days and Hours: Able to work with minimum 2 shift.
• Dynamic, highly motivated and a result oriented player with good interpersonal skills.
• Contact Centre Operating days: 9:30am to 10pm
• Work Days : 5 day week : Off days are based on the roster.
• Work Hours : Rotational shifts, Only 2 shifts.
• Work from Office - Menara TA One, Jalan P.Ramlee (opposite KLCC)

The Package :

• Salary RM2300 during training.
• Salary RM2500 Go-Live.
• Bonus RM750 upon completing the 3 months contract.
• EPF/Socso/EIS.
• Medical Leave 14 days.

Experience Required :

• Entry Level

Location :

• Kuala Lumpur, WP, Malaysia.

Employment Type :

• Part Time.