• Customer Service Executive Support – 3 Month Contract


    Job Description
    The Position:
    • The E-Commerce Customer Service Support - 3 month contract - START WORK IMMEDIATELY!
    • The E-Commerce Customer Service Support will be required to manage Return Refund Process( Dispute) from customers in relation to ON-LINE shopping of products and services.
    • The position will require you to support the contact centre in spoken and written English and Bahasa Malaysia; ability to read, write and speak Mandarin is an advantage.

    Skill Requirements:
    • SPM/STPM/Diploma/Degree or an equivalent professional qualification.
    • A good command of written and spoken English and Bahasa Malaysia.
    • Possess initiative with the ability to work independently and as a team.
    • Work Days and Hours: Able to work with minimum 2 shift.
    • Dynamic, highly motivated and a result oriented player with good interpersonal skills.
    • Contact Centre Operating days: 9:30am to 10pm
    • Work Days : 5 day week : Off days are based on the roster.
    • Work Hours : Rotational shifts, Only 2 shifts.
    • Work from Office - Menara TA One, Jalan P.Ramlee (opposite KLCC)

    The Package :
    • Salary RM2300 during training.
    • Salary RM2500 Go-Live.
    • Bonus RM750 upon completing the 3 months contract.
    • EPF/Socso/EIS.
    • Medical Leave 14 days.

    Experience Required :
    • Entry Level

    Location :
    • Kuala Lumpur, WP, Malaysia.

    Employment Type :
    • Part Time.