(Airline) Executive - Customer Service (Japanese and English Language Support)

Job Description

The Position:

• The Executive –Customer Service will be required to manage incoming calls and emails from customers pertaining to ticketing, flight reservations and related products and services.
• The position will require you to support the contact centre in spoken and written Japanese and English Language Support.

Skill Requirements:

• Diploma /Degree in any discipline.
• Excellent command of spoken and written Japanese and English.
• Experience in ticketing and customer service in the travel industry will be an added advantage.
• Possess initiative, able to work independently and as a team.
• Dynamic, highly motivated and a result-oriented team player with good interpersonal skills

The Package :

• Monthly Salary : RM 6000
• Contact Centre Operating Days/Hours: Monday-Friday,8am-5.30pm (Malaysian time).
• 15 days Annual Leave.
• 14 days Medical Leave.
• Medical and hospitalization insurance coverage.
• Spouse visa holders are encouraged to apply.
• This position is open to Malaysian citizens fluent in spoken and written English and Japanese.

Experience Required :

• Associate.

Location :

• Kuala Lumpur, WP, Malaysia.

Employment Type :

• Full Time.