• (Airline) Executive - Customer Service (Japanese and English Language Support)


    Job Description
    The Position:
    • The Executive –Customer Service will be required to manage incoming calls and emails from customers pertaining to ticketing, flight reservations and related products and services.
    • The position will require you to support the contact centre in spoken and written Japanese and English Language Support.

    Skill Requirements:
    • Diploma /Degree in any discipline.
    • Excellent command of spoken and written Japanese and English.
    • Experience in ticketing and customer service in the travel industry will be an added advantage.
    • Possess initiative, able to work independently and as a team.
    • Dynamic, highly motivated and a result-oriented team player with good interpersonal skills

    The Package :
    • Monthly Salary : RM 6000
    • Contact Centre Operating Days/Hours: Monday-Friday,8am-5.30pm (Malaysian time).
    • 15 days Annual Leave.
    • 14 days Medical Leave.
    • Medical and hospitalization insurance coverage.
    • Spouse visa holders are encouraged to apply.
    • This position is open to Malaysian citizens fluent in spoken and written English and Japanese.

    Experience Required :
    • Associate.

    Location :
    • Kuala Lumpur, WP, Malaysia.

    Employment Type :
    • Full Time.