Assistant Manager - Systems Administrator (Linux) - Lead
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Job Description
The Responsibilities of the Role:
- Identifying, diagnosing, and resolving the escalated incident in Linux Server platforms (onsite and cloud).
- Escalate the case to L3 Infrastructure/application team if needed.
- Perform the regular server operations such as setup, upgrade, patches deployment, monitoring and health checks, backup and restore etc.
- Responsible for system troubleshooting and performance turning.
- Prepare and maintain technical documentations.
- Providing support on issues related to servers, backup and storage.
- Liaise with external vendors for IT Server operations and maintenance.
- Intermediate level of experience in using BMC Helix ITSM (ticketing tools) or equivalent ITSM tools (example: ServiceNow, Opentext, etc).
Skill Requirements:
- Strong leadership and team management experience.
- Advanced knowledge of Linux server platforms (Red Hat, CentOS, Ubuntu, etc.).
- Experience with cloud platforms (AWS, Azure, or GCP).
- Familiarity with virtualization, backup, and storage technologies.
- Proficient in ITSM tools: BMC Helix, ServiceNow, OpenText, etc.
- Strong troubleshooting and performance tuning skills.
- Good understanding of AIX, HPUX, or Solaris is a plus.
- Excellent command of spoken & written English; Mandarin and Cantonese are must.
- Good multitasking and time management skills.
- Excellent documentation and communication skills.
- ITIL Foundation v4 certification preferred.
- Relevant Linux and Cloud certifications preferred.
- Willingness to work in shift rotations and be on standby.
- 3-4 years of relevant working experience in Linux Servers, Cloud Computing, Virtualization, Backup and Storage.
- Sizeable company and ITIL experience are preferable.
- Knowledge in AIX/HPUX/Solaris is a plus.
- Bachelor’s in computer science or related discipline.
- Desired Certification: ITIL foundation v4, Any relevant Linux certification, Any relevant Cloud certification
The Package :
- Attractive Salary (RM5,000 – RM7,000)
- Annual Leave 15 days.
- Medical Leave 14 days.
- Medical and hospitalization coverage.
Experience Required :
- Mid-Senior Level
Location :
- Bangsar South.
Employment Type :
- Full Time.