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Technical Support Executive – ANZ

Technical Support Executive – ANZ
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Job Description
The Position:
  • The Executive – Technical Support will be required to manage incoming calls, emails and chat from customers pertaining to PCs, Laptops, Smartphones and Electronic products and services.
  • The position will require you to support the contact centre in spoken and written English.
Skill Requirements:
  • Diploma /Degree in IT related disciplines
  • Good command of spoken and written English.
  • Prior experience in a similar role is an advantage.
  • Well versed in Windows Operating Systems and Windows Office.
  • Well versed in Android software and hardware.
  • Possess initiative, able to work independently and as a team
  • Dynamic, highly motivated and a result-oriented team player with good interpersonal skills
  • Operating Days : Monday-Friday
  • Operating hours : 5am-6pm( following the ANZ hours).
  • Rotational shifts
  • Each shift is 9 hours including 1.5 hrs for breaks
  • Foreign nationals are welcome to apply.
The Package :
  • Attractive Salary - RM3000 - RM4000
  • Performance related bonus on a quarterly basis for confirmed staff.
  • 15 days Annual Leave.
  • 14 days Medical Leave.
  • Medical and hospitalization coverage.
Experience Required :
  • Entry-Level
Location :
  • Kuala Lumpur, WP, Malaysia.
Employment Type :
  • Full Time.

About Us
  • Scicom (MSC) Bhd is a leading Malaysian technology and Business Process Outsourcing (BPO) company, bringing the power of the world's emerging technologies to companies all over the world.
  • Contact Us
    • hr.recruitment@scicom.com.my
    • 25th Floor, Menara TA One, 22, Jalan P. Ramlee, 50250 Kuala Lumpur, Malaysia
    • +(60) 3 21621088
    • Monday-Friday 9.00am-5.30pm
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