Technical Support Executive – ANZ
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Job Description
The Position:
- The Executive – Technical Support will be required to manage incoming calls, emails and chat from customers pertaining to PCs, Laptops, Smartphones and Electronic products and services.
- The position will require you to support the contact centre in spoken and written English.
Skill Requirements:
- Diploma /Degree in IT related disciplines
- Good command of spoken and written English.
- Prior experience in a similar role is an advantage.
- Well versed in Windows Operating Systems and Windows Office.
- Well versed in Android software and hardware.
- Possess initiative, able to work independently and as a team
- Dynamic, highly motivated and a result-oriented team player with good interpersonal skills
- Operating Days : Monday-Friday
- Operating hours : 5am-6pm( following the ANZ hours).
- Rotational shifts
- Each shift is 9 hours including 1.5 hrs for breaks
- Foreign nationals are welcome to apply.
The Package :
- Attractive Salary - RM3000 - RM4000
- Performance related bonus on a quarterly basis for confirmed staff.
- 15 days Annual Leave.
- 14 days Medical Leave.
- Medical and hospitalization coverage.
Experience Required :
- Entry-Level
Location :
- Kuala Lumpur, WP, Malaysia.
Employment Type :
- Full Time.