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Job Description

The Position:

• The Executive – Technical Support will be required to manage incoming calls, emails and chat from customers pertaining to PCs, Laptops, Smartphones and Electronic products and services.
• The position will require you to support the contact centre in spoken and written English.

Skill Requirements:

• Diploma /Degree in IT related disciplines
• Good command of spoken and written English.
• Prior experience in a similar role is an advantage.
• Well versed in Windows Operating Systems and Windows Office.
• Well versed in Android software and hardware.
• Possess initiative, able to work independently and as a team
• Dynamic, highly motivated and a result-oriented team player with good interpersonal skills
• Operating Days : Monday-Friday
• Operating hours : 5am-6pm( following the ANZ hours).
• Rotational shifts
• Each shift is 9 hours including 1.5 hrs for breaks
• Foreign nationals are welcome to apply.

The Package :

• Attractive Salary - RM3500 - RM6000
• Performance related bonus on a quarterly basis for confirmed staff.
• 15 days Annual Leave.
• 14 days Medical Leave.
• Medical and hospitalization coverage.

Experience Required :

• Entry-Level

Location :

• Kuala Lumpur, WP, Malaysia.

Employment Type :

• Full Time.