• Executive - Scanning

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    Job Description
    The Role:
    • Responsible for handling the digitalization of documents related to student visa applications.
    • This includes identifying and correcting scanning errors, ensuring all files are saved accurately in the appropriate folders, and organizing documents based on predefined requirements.
    • The role requires attention to detail, adherence to data management protocols, and consistent documentation accuracy to support the visa processing workflow.


    The Responsibilities of the Role:
    • To ensure that all collected documents from front desk are scanned properly according to their respective application number.
    • To ensure that all scanned applications are saved in the file server.
    • Collect the new applications from the front desk every two hour.
    • Segregate documents inside each application using the bar-coded cover note prior to scanning.
    • Split documents inside each application using JIM checklist and KPT checklist posterior to scanning.
    • To ensure all additional documents are scanned properly and saved in their respective application folder.
    • Highlight any downtime or technical issue to the Line manager for further escalation.
    • Undertake any other ad-hoc tasks assigned by the Line Manager or any other superior from Operations as and when required.
    • When operational situations arise, management will require the executive scanning to stay back and complete all assigned duties.


    Skill Requirements:
    • Able to read, write and speak English and Malay.
    • Computer knowledge: MS Office, MS Outlook and Internet Explorer.
    • Good multitasking ability.
    • Fast typing skills.
    • Good problem-solving skills.
    • Customer service oriented.
    • Willingness to learn and fast learner.
    • Minimum SPM, Diploma / Degree preferably with prior working experience (in contact center or customer service environment) or equivalent combination of education and experience.
    • Basic Computer knowledge: MS Office (Word, Power Point & Excel).
    • Highly proficient in spoken and written English and Bahasa Malaysia.
    • Display excellent communication and willingness to learn/fast learner.
    • Able to work as a member of a team independently.


    The Package :
    • Attractive Salary up to RM2010.
    • Performance related bonus for confirmed staff.
    • Annual Leave 15 days.
    • Medical Leave 14 days.
    • Medical and hospitalization coverage.


    Experience Required :
    • Entry Level


    Location :
    • Kuala Lumpur, WP, Malaysia.


    Employment Type :
    • Full Time.